North American Technician Excellence
The NATE office will be closed Tuesday, November 3rd, in observance of Election Day, and will reopen on Wednesday, November 4th at 9:00am EDT.
NATE requires all TOs to provide the following on test day:
Most tests are closed book, except for the senior-level HVAC Efficiency Analyst test and Ground Source Heat Pump exam. Check the specific KATE for testing requirements.
After the test session is completed, proctors must pack up all used and unused tests, to place in the return box or envelope. Be sure that your Proctor includes a fully completed and signed Test Session Audit Form. All tests must be shipped by trackable method within 24 hours of the test date to Castle Worldwide.
For information on accommodating candidates with disabilities see Testing Organization and Proctor Policy and Procedure Guidelines, or the Candidate Handbook.
Testing Organizations set their own testing schedules. Once a TO decides to conduct a test, go to www.mynate.org to create a test session.
A proctor is responsible for running the testing session.
One proctor is required for up to 35 candidates in a single room. If there are more than 35 candidates or multiple rooms are in use, you will need additional proctors. There must be a proctor in each session or each separate room at all times.
Each Testing Organization sets its own fee for exams and is responsible for collecting payment. Note: The candidate is not technically certified until all fees are paid to NATE. For information on Testing Organization pricing, please call the NATE office at 1-877-420-6283
TOs establish their own procedures for registering candidates. To assist you with this process, NATE has developed a sample registration form which can be downloaded by clicking here.
Federal Privacy law prohibits NATE from releasing individual exam results to anyone other than a candidate without written permission. By signing the Third Party Release Form the candidate is authorizing NATE to release results. Candidates may change their release status by logging onto their record at www.myNATE.org.
Pack up all the tests both used and unused and the proctor packet and put in the return box or envelope. BE SURE that the Test Session Audit Form is included and completely filled out and signed.
Tests must be shipped by trackable method within 24hours of the test date to Castle Worldwide.
If your organization works with purchase orders be certain that you have acquired an approved purchase order before ordering NATE tests or giving an online test.
The NATE Magazine
Arlington, VA 22201