NATE - HVAC Consumer Information

North American Technician Excellence, Inc. is the leading
non-profit certification program for technicians in the heating, ventilation,
air-conditioning, and refrigeration (HVAC/R) industry and is the only test supported by the entire industry.

NATE Consumer

What is certification? Why is it important to home owners?

Certification is independent, third party verification of a technician’s skills. It means a disinterested third party has validated a technician’s knowledge of heating or cooling. Certification provides consumer assurance.

87% of consumers want their home’s heating or cooling system installed and serviced by a certified technician. Why? Because they have had a bad experience with technicians who didn’t know what they were doing. Certification assures the home owner that their heating or cooling system is being serviced by a knowledgeable technician.

Did you know that NATE-certified technicians:

Tend to do the job right the first time

Have nationwide certification

Have passed a rigorous industry-supported test

Have proof of their knowledge

Know heating and cooling

Fix problems, not change parts

Choosing a heating or cooling contractor isn’t a random act. Consumers want value for the money they spend—and they want a contractor whose technicians know heating and cooling because homeowners don’t have time for expensive and time-consuming callbacks. Consumers know certification is a technician’s seal of excellence.

Real value is using a certified technician to insure your heating or cooling unit is properly installed and serviced so it performs the way it was designed to. Anything less is a waste of time and money. With energy costs high, why throw away money on poor installation or service—get what you pay for!